We collect personal information from you, including information about your:

• name

• contact information

• location

• computer or network

• interactions with us

• billing or purchase information

We collect your personal information in order to:

• Process sales enquiries, prepare quotations, and supply FITOK products to customers

• Maintain accurate customer records for ordering, delivery, and after-sales support. 

• Communicate with customers about product availability, technical information, and order status. 

• Manage accounts, invoicing, and payment processing. 

• Improve our sales processes and customer service

Providing some information is optional. If you choose not to enter optional contact details such as secondary phone numbers, job titles, or preferred communication methods, we'll we may be unable to tailor our communications, provide accurate technical guidance, or ensure timely order updates.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at:

• fitoksales@bbisl.co.nz, or 

• 0800 865 799, or 

• Level 1, 214 Devon Street East, New Plymouth.